Terms & Conditions - Pour Into

Terms & Conditions

General Terms & Conditions of Pour Into events, memberships, programs, speaking engagements, and website use. These terms cover the relationship between Pour Into (sometimes referred to as “Pour Into” or “Coach”) and all clients, members, attendees, and participants (referred to as “Member”). By purchasing, attending, or participating in any Pour Into service or event, you agree to these terms. In the event a Member is a minor, the responsibilities listed below apply to both the Member and their legal guardian. These terms may be updated at any time. When updated, this page will reflect the most current version.

Description of Services: Pour Into provides leadership coaching, group training programs, speaking engagements, and membership experiences designed to help individuals grow personally and professionally. All services are delivered as a collaborative partnership — defined as an alliance, not a legal business partnership — intended to inspire Members to maximize their personal and professional outcomes.


Faith & Values Disclosure

Pour Into operates from a foundation of Christian faith and values. This may include prayer, faith-based encouragement, and references to spiritual principles during coaching sessions, group programs, events, and speaking engagements. Participation in any faith-based element is always voluntary and never required. Pour Into respects Members of all backgrounds and beliefs. By engaging with Pour Into services, the Member acknowledges they are aware of this faith-based approach and agree that any spiritual content shared is for encouragement only and does not constitute religious counseling, pastoral care, or any form of licensed professional guidance.


1) Relationship & Responsibilities

A. The Member is solely responsible for creating and implementing their own physical, mental, and emotional well-being, decisions, choices, actions, and results arising from any Pour Into service, event, program, or interaction. Pour Into, its owners, employees, speakers, coaches, and contractors are not and will not be liable or responsible for any actions, inaction, or direct or indirect results of any services provided. The Member understands that coaching, training, and speaking engagements are not therapy and do not substitute for professional mental health treatment, and do not prevent, cure, or treat any mental disorder or medical condition.

B. The Member may terminate or discontinue their participation in any Pour Into service at any time, subject to the cancellation and refund terms outlined in Sections 7 and 8.

C. The Member acknowledges that Pour Into services may touch on different areas of life including work, finances, health, relationships, education, and personal development. Decisions about how to apply any content or principles from Pour Into services are exclusively the Member’s responsibility.

D. The Member acknowledges that Pour Into services do not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association, and are not a substitute for medical treatment, counseling, psychotherapy, or other professional advice. It is the Member’s responsibility to seek independent professional guidance when needed. If the Member is currently under the care of a mental health professional, it is recommended they inform that provider of their participation with Pour Into.

E. The Member understands that Pour Into coaches, speakers, presenters, and staff are not trained medical or psychological professionals. Any reference to health, wellness, or personal development is for informational and inspirational purposes only.

F. The Member agrees to engage honestly, remain open to feedback, and invest the time and energy necessary to participate fully in any Pour Into program or service.

G. The Member is solely responsible for evaluating and acting on any methods, strategies, or approaches discussed in any Pour Into service.


2) Services

Pour Into offers a range of services including but not limited to: the S.H.I.F.T. Leadership membership program, group leadership training programs, foundation training events, 1:1 coaching engagements, and professional speaking. The specific deliverables, schedule, and format of each service are outlined at the time of purchase or agreement. Pour Into will make reasonable efforts to communicate and respond to Members in a timely manner via email or phone between scheduled interactions.


3) Schedule and Fees

Fees for all paid services are disclosed at the time of purchase. Membership fees are billed automatically through the website on a recurring basis. All other program and coaching fees are due as agreed upon at the time of enrollment. It is the Member’s responsibility to keep their payment method current and their account in good standing.


4) Confidentiality

All information shared by the Member with Pour Into in the context of coaching or program participation is treated with discretion. However, the Coach-Member relationship is not a legally privileged relationship (unlike attorney-client or doctor-patient relationships), and communications are not protected by any legally recognized privilege. Pour Into agrees not to disclose Member information without written consent, except where required by law, court order, or where Pour Into reasonably believes there is an imminent risk of harm to the Member or others.

Confidential Information does not include information that: (a) was already in Pour Into’s possession prior to disclosure by the Member; (b) is generally known to the public; (c) is obtained from a third party without breach of any obligation; (d) is independently developed by Pour Into; or (e) is required to be disclosed by law or court order.

All materials, concepts, content, audio, video, and information presented by Pour Into through any program, event, or coaching engagement (collectively “Materials”) are the intellectual property of Pour Into and are protected by applicable copyright, trademark, and trade secret laws. Members may use Materials for personal development but may not reproduce, distribute, resell, modify, or repurpose them for commercial use without prior written permission from Pour Into.


5) Intellectual Property

All rights in Pour Into programs and Materials are expressly reserved. Members agree not to record, download, reproduce, resell, or distribute any Materials without prior written consent. Members may not use Materials as the basis for their own seminars, training programs, workshops, or consulting services without explicit written permission from Pour Into.


6) Photo & Video Release

Unless otherwise requested in writing prior to an event, the Member authorizes Pour Into to use photographs and videos taken at any Pour Into event or program for promotional purposes, including but not limited to publications, social media, online content, and marketing materials. If a Member objects to the use of their likeness, they must submit a written request for removal. Pour Into will make reasonable efforts to honor such requests, understanding that some content (such as video) may require additional time to modify.


7) Cancellation Policy

Members wishing to cancel a scheduled session or event must notify Pour Into at least 48 hours in advance. Pour Into reserves the right to count a missed session without proper notice as a completed session. Pour Into will make a good-faith effort to reschedule when possible.

Membership cancellations take effect at the end of the current billing period. Members may cancel at any time through the website or by providing written notice to Pour Into at least 48 hours before the next scheduled billing date.


8) Termination & Refunds

Either the Member or Pour Into may terminate this agreement at any time with 48 hours written notice. All fees collected by Pour Into for any services — including memberships, programs, coaching, and events — are non-refundable once processed. In cases where a billing dispute arises, Pour Into may, at its sole discretion, issue a credit toward future services. No cash refunds will be issued for completed billing periods or services rendered.


9) No Solicitation

Members agree not to use any Pour Into platform, event, membership portal, group, or communication channel to solicit business from, or distribute promotional materials to, other Pour Into Members without prior written permission from Pour Into.


10) Limited Liability & Release

Pour Into makes no guarantees, representations, or warranties of any kind — express or implied — regarding outcomes from any coaching, training, speaking, or program service. Results vary based on individual effort, circumstances, and application. To the fullest extent permitted by law, Pour Into, its owners, employees, speakers, coaches, affiliates, and contractors shall not be liable for any indirect, consequential, special, incidental, or punitive damages arising from participation in any Pour Into service or event. The Member expressly releases Pour Into and all associated parties from any and all claims, liabilities, damages, or losses arising from their participation. Pour Into’s total liability under any agreement shall not exceed the amount actually paid by the Member for the specific service in question.


11) Entire Agreement

This document constitutes the entire agreement between Pour Into and the Member regarding the subject matter herein, and supersedes all prior written or oral representations. This agreement may not be amended except in writing signed by both parties.


12) Dispute Resolution

If a dispute arises that cannot be resolved by mutual consent, both parties agree to attempt mediation in good faith for up to 30 days following written notice of the dispute. If mediation is unsuccessful and legal action follows, the prevailing party shall be entitled to recover reasonable attorney’s fees and court costs from the other party.


13) Severability

If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


14) Waiver

Failure by either party to enforce any provision of this agreement shall not constitute a waiver of that party’s right to enforce that or any other provision in the future.


15) Applicable Law

This agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflicts of law principles.


16) Binding Effect

This agreement is binding upon both parties and their respective successors and permitted assigns.


Last updated: May 2026

Upcoming
Events
04
June
Jacksonville Trade Leadership Training
09
June
Professional Leadership Foundation Training (No Cost to Attend)
18
June
S.H.I.F.T. Leadership

Website created and supported by Exigo Sales and Marketing.